[vc_row][vc_column width=”1/2″][ultimate_heading main_heading=”FAQ’s”][/ultimate_heading][vc_empty_space][vc_tta_accordion][vc_tta_section title=”What do I need to rent a piece of equipment?” tab_id=”1489330535965-b0d3a633-bf89″][/vc_tta_section][vc_tta_section title=”How are payments made?” tab_id=”1489333484068-e49d0e3c-e4cf”][vc_column_text]All tool and equipment rentals are paid at the beginning of the rental period unless you have an established account with Carl Matthews Equipment.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much does it cost to rent a piece of equipment?” tab_id=”1489330535998-4d2c47f4-6fd7″][vc_column_text]Rental rates vary by tool and machiene type.  Rates are listed on associated equipment pages or call for more details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you deliver equipment?” tab_id=”1489334170528-bdac8f3e-8d26″][vc_column_text]Yes, we offer delivery and pickup service for equipment at reasonable rates.  Please call for the cost to your specific location.  If you prefer, you may pick-up and return rental items, if necessary we can provide a trailer for an additional $25 per day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What constitutes a rental period?” tab_id=”1489332782990-9d0fecd2-04db”][info_list font_size_icon=”24″][info_list_item list_title=”Start & End” list_icon=”Defaults-clock-o”]The rental period begins when the equipment leaves the yard and ends when it is returned.[/info_list_item][info_list_item list_title=”4 Hour Period” list_icon=”Defaults-clock-o”]Is four (4) consecutive hours or 4PM to 9AM (Monday – Friday)[/info_list_item][info_list_item list_title=”Day” list_icon=”Defaults-clock-o”]Is 24 hours out or Saturday 4PM to Monday 9AM (10 hours maximum use on metered equipment)[/info_list_item][info_list_item list_title=”Week” list_icon=”Defaults-clock-o”]Is five (5) consecutive days (40 hours use total for metered equipment)[/info_list_item][/info_list][/vc_tta_section][vc_tta_section title=”Do you accept reservations?” tab_id=”1489333734024-73645e69-f79f”][vc_column_text]Yes, rental items can be reserved by giving us a phone call, or stopping into the shop.  There is no charge to reserve your rental items; however, if you need to cancel or change your reservation let us know ASAP so we can free up the equipment for other customers.  Reservations are always recommended, especially on weekends, holidays and other busy times.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need to clean the equipment before returning?” tab_id=”1489334035549-83b815df-eb4b”][vc_column_text]Construction and homeowner equipment should be returned reasonably clean, if only to protect your vehicle and allow for safe transportation. Carl Matthews Equipment reserves the right to add a cleaning charge if items are returned excessively soiled.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][ultimate_heading main_heading=”Didn’t Find the Answer?”][/ultimate_heading][vc_empty_space][vc_column_text]Please send us your question by filling out the form below and we will get back to you ASAP.  You can also call or stop into the shop. We would love to hear from you![/vc_column_text]

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